Privacy Policy

Last updated: July 2026

At Lions Not Sheeps, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store and make a purchase.

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal identification information: Name, email address, phone number, billing and shipping address
Payment information: Credit/debit card details (processed securely and never stored by us)
Device and usage data: IP address, browser type, pages visited, and time spent on our site

How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Improve our website and shopping experience
Send promotional emails (only if you have opted in)
Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfil your order. These parties are obligated to keep your information confidential.

Data Security

We take the security of your personal data seriously. Our store uses SSL (Secure Socket Layer) encryption to protect your information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect some features of our store.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at lionsnotsheepspetstore@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.